LG washer not filling (IE error)

IE means not enough water entered the LG washer in time. Check that both faucets are fully open, the hoses are not kinked and the inlet screens are not clogged with Las Vegas hard-water scale. If water supply is fine, the water inlet valve or pressure sensor has failed — typically $180 to $300.

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Reviewed by LG Appliances Repair Service technicians · Updated October 4, 2026

EPA 608 certified
Fully insured
$75 service call, credited to repair
90-day labor · 1-yr parts warranty

Safe checks

Open both faucets fully.
Pull the washer out and straighten the hoses.
Turn off the faucets, unscrew the hoses at the washer and clean the small mesh screens inside the inlet ports with needle-nose pliers and a brush. Scale is common in Las Vegas.
Check pressure at another faucet; after water main work, sediment can clog screens.

When to call

IE with strong water at the hoses, a valve that hums but passes no water, or a washer that fills nonstop (FE — unplug it). See LG washer repair.

Questions

How do I fix IE on my LG washer?

Open the faucets fully, straighten the hoses and clean the inlet screens. If IE returns, the water inlet valve has likely failed.

Repair service

Not sure what is wrong?

Use the LG diagnosis tool

Online booking

Tried the safe checks? Let a technician take it from here

Tell us what the appliance is doing and when you are home. We call back to confirm a time — usually the same day during business hours. The $75 service call is credited toward your repair.

EPA 608 certified
Fully insured
$75 service call, credited to repair
90-day labor · 1-yr parts warranty

LG appliances only · Las Vegas & Henderson

Your LG appliance, fixed by technicians who work on LG every day.

$75 service call, credited toward the repair. Written quote before any work. EPA 608 certified, fully insured. 90-day labor warranty, 1-year warranty on parts.