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LG refrigerator leaking water — causes and fixes

Water under the crisper drawers or on the floor in front of an LG refrigerator is usually a frozen or blocked defrost drain. Water behind or under the refrigerator usually comes from the water supply line, the inlet valve or a loose filter. Water dripping from the dispenser points to the filter, door water line or dispenser valve.

Reviewed by LG Appliances Repair Service technicians · Updated

Find where the water comes from

LocationLikely source
Under the crisper drawers, inside the fridgeFrozen or clogged defrost drain
Puddle at the front, under the doorsDefrost drain overflow or the ice compartment draining
Behind or under the backSupply line, inlet valve, fill tube connection
Dripping from the dispenserFilter, door water line, dispenser valve
Inside the freezer, sheet of ice on the floorDefrost drain frozen

Most likely causes

  1. Defrost drain. Melt water from each defrost cycle runs through a drain to a pan under the refrigerator, where it evaporates. If the drain freezes (often because the defrost system is not fully working) or clogs, water backs up into the fresh-food section and spills out.
  2. Water filter. A filter not turned fully into place, or a cracked filter head, drips into the filter housing and down the cabinet.
  3. Supply line / inlet valve. Plastic supply lines crack, compression fittings loosen when the refrigerator is moved, and inlet valves can leak at their fittings.
  4. Ice compartment melt. Frost in the door ice compartment melts and drips out the dispenser.

Safe checks

  1. Shut off the water supply valve to the refrigerator if water is spreading.
  2. Re-seat the water filter: remove it and turn it in firmly until it stops.
  3. Pull the refrigerator out (carefully, onto cardboard) and check the line and valve with the water on.
  4. Look under the crisper drawers for standing water or ice.

When to call

Repeated water under the crispers (drain or defrost problem), a leaking inlet valve, or water inside the ice compartment. See LG refrigerator repair.

LG refrigerator leaking questions

Why is there water under the crisper drawers in my LG refrigerator?

The defrost drain is frozen or blocked, so defrost melt water backs up into the fresh-food section. It often means the defrost system or drain heater also needs attention.

Can a water filter cause my LG refrigerator to leak?

Yes. A filter that is not fully seated or a cracked filter housing is a common cause of drips near the filter and down the inside of the cabinet.

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Tried the safe checks? Let a technician take it from here

Tell us what the appliance is doing and when you are home. We call back to confirm a time — usually the same day during business hours. The $75 service call is credited toward your repair.

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  • Fully insured
  • $75 service call, credited to repair
  • 90-day labor · 1-yr parts warranty

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